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项目描述

RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.

系统要求

System requirement is not defined
Information regarding Project Releases and Project Resources. Note that the information here is a quote from Freecode.com page, and the downloads themselves may not be hosted on OSDN.

2006-09-11 18:44
3.6.1

此版本包括许多小清理和改进。它修正了可怕的“无限重新登录”的错误。
标签: Release, Minor bugfixes
This release includes numerous small cleanups and improvements. It fixes the dreaded "infinite relogin" bug.

2006-06-18 17:23
3.6.0

完整的更新日志包含了超过500个“有趣”的变化，1000多犯。的RT用户界面经过了重新制作，在XHTML和CSS。用户能够定制其逆转录主页，并设置了默认的搜索偏好。基本报告和图表，对门票提醒，能够使自定义字段链接，其中包括来自其他系统的内容，以及大量的自定义字段添加了更新。
标签: Release, Major feature enhancements
The full changelog contains over 500 "interesting" changes and over 1000 commits. The RT UI has been redone in XHTML and CSS. Users have the ability to customize their RT home page and set their default search preferences. Basic reporting and charting, reminders on tickets, the ability to make custom fields link to and include content from other systems, and bulk updating of custom fields have been added.

2004-05-14 06:03
3.0.10

什锦变更。
标签: Release, Major feature enhancements
Assorted changes were made.

2003-06-24 13:27
3.0.3

此版本包括改进和逆转录3.0.2，已自5月下旬发布更正几十人。重点包括支持大大加强对非ASCII字符集，更强大的假输入数据处理，以及一些配置的巨大的性能提升。
标签: Release, Major bugfixes
This version includes dozens of enhancements and corrections to RT 3.0.2, which has been available since late May. Highlights include significantly enhanced support for non-ASCII character sets, much more robust handling of bogus input data, and massive performance improvements for some configurations.

2003-04-16 16:30
3.0.1

一些问题已得到纠正（主要是一些UTF - 8有关的问题和问题，可能导致腐败的二进制附件）。
标签: Release, Minor bugfixes
A number of issues have been corrected (primarily several UTF-8 related issues and an issue that could cause corruption of binary attachments).

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